Frequently asked questions
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We offer free UK delivery on all candle orders. For full delivery information, please visit our Delivery page.
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Our 180ml candles have an approximate burn time of 30 hours. Burn time can vary slightly depending on how your candle is used, so following our candle care guidance will help you get the longest, cleanest and most even burn possible.
You can find all our tips on the Candle Care page.
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For the best burn, trim the wick before each use and allow the wax to melt evenly across the jar, especially on the first burn. Visit our Candle Care page for full guidance.
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Our candles are hand-poured in small batches using soy wax and carefully selected phthalate-free fragrance oils.
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Every Cicely & May candle is hand-poured in our studio in Lancashire.
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Yes. We love working with independent retailers who are a good fit for Cicely & May. You can find full details on our Wholesale Enquiries page.